Refund policy
60-Day Money-Back Guarantee
We stand behind Reliev with a 60-day money-back guarantee. If you're not satisfied for any reason, you have 60 days from the date you receive your order to request a full refund.
To request a refund, simply email us at relievsupport@gmail.com with your order number. You do not need to return the product, and there are no forms to fill out. Once your request is received, we'll process your refund to your original payment method.
Refunds
Approved refunds are processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at relievsupport@gmail.com.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us at relievsupport@gmail.com within 60 days of receiving your order. To help us resolve it quickly, we may request:
- Clear photos showing the issue
- Your order number for reference
Once confirmed, we'll send a replacement or issue a refund, whichever you prefer.
Additional Disclaimer
Once a package has been successfully delivered to the address provided at checkout, Reliev is not responsible for any theft or loss occurring after delivery.