Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1-3 business days after they are placed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

Estimated delivery is 7-12 business days from the date of shipment. Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.

Shipping Costs

Shipping costs, if any, are calculated and displayed at checkout before you complete your purchase. Promotional free shipping, when offered, will be applied automatically.

Order Tracking

Once your order ships, you'll receive a tracking number by email. You can track your order at any time using the "Track Your Order" link on our website. Please allow a few days after shipment for tracking information to update.

Incorrect Addresses

Please make sure your shipping address is correct at checkout. We are not able to reroute packages once they have shipped, and we are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact us at relievsupport@gmail.com and we'll help track it down.

Delivered Packages

Once a package is marked as delivered to the address provided at checkout, Reliev is not responsible for theft or loss occurring after delivery.